[Resolved] Reliance Digital Retail Limited — Sony Eriscon now working | |
ARUN PRASTH HOUSE NO: 923 SECTOR 22B, GURGAON. Mobile: [protected] Dear sir, I am very sorry to inform you that i had purchased a Sony Ericson S312 on 16-Dec-2009. NAME : SONY ERICSON Model: S312 MOB SERIAL NO: [protected] COLOR: honey silver SHOP : Reliance Digital Retail Limited, S218, Ambience Island GURGAON I am facing the following problems from the moment(when switched on mobile in the shop for the first time, i am having the following problem) 1. For the first time(in the shop itself) when mobile is switched ON after inserting the SIM, the problem is "SIM CARD Error".(shop keeper Switched it OFF and ON it again, this time it was hanging and not able to make any incoming and outgoig calls. In the outgoing call, for the other, call is going and in my mobile its handing & its not showing the dailtone and immediately when the other lifts the call, my mobile get disconnected and its hanging and viceversa) 2. when someone calls to my mobile, it rings(say, one ring and not continuous ringing) and it vibrates with some irritating noise.(here, not able to exit and have to switch it off forcefully) 3. Hanging and No tower. 4. Mobile is Resetting automatically I Went to the shop on next day and showed the mobile and there is no proper response. One Shop keeper told that i have to get it serviced in Sony Ericson Center only and Shop is not at all responsible for this. Even i have not used that mobile for a single day. i am very much depressed and worried with the response from the shop. Please let me know, whether Mobile shop is responsible to solve my problem or i have to go to sony Ericson Service center. I am posting my details below, please do something in this regard. NAME : SONY ERICSON Model: S312 MOB SERIAL NO: [protected] COLOR: honey silver SHOP : Reliance Digital Retail Limited, S218, Ambience Island GURGAON Thanks & Regards Arun Prasath MOB: +91-(0)[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Dear Sir,
I got a call from Reliance retail shop asking me visit the shop and they will get it replace the mobile.
but when i went there, they were telling that they wont replace the mobile. and there is no guy with that name who called me in that shop. i am frustrated and i completely dont know how to get the new mobile.
Now i am thinking that i have been fooled by reliance retail shop in ambience.
since the time i bought the mobile in the shop, it was not working and shop is not responsible for this.
Atleast the mobile should work when they are handing over the mobile to the customers at the time of purchase.
My mobile is not at all working from the moment and they are not responsible for this.
Then why they are selling this product in that shop. This is completely fraud, they are making the people foolish. here my concern is atleast the product should work at the time of purchase.
i went twice and they made me fool by asking me to come over there and wasted my time.
i will go to sony ericson service center and get it serviced, but the seller should guarentee that product should work at the time of purchase, if not they have to give the new piece which is working.
Please give solution to my issues with Reliance retail communication shop in ambience mall, gurgaon.
mobile : SONY ERICSON
Model: S312
MOB SERIAL NO: [protected]
COLOR: honey silver
SHOP : Reliance Digital Retail Limited,
S218, Ambience Island
GURGAON
regards,
Arun
[protected]
I got a call from Reliance retail shop asking me visit the shop and they will get it replace the mobile.
but when i went there, they were telling that they wont replace the mobile. and there is no guy with that name who called me in that shop. i am frustrated and i completely dont know how to get the new mobile.
Now i am thinking that i have been fooled by reliance retail shop in ambience.
since the time i bought the mobile in the shop, it was not working and shop is not responsible for this.
Atleast the mobile should work when they are handing over the mobile to the customers at the time of purchase.
My mobile is not at all working from the moment and they are not responsible for this.
Then why they are selling this product in that shop. This is completely fraud, they are making the people foolish. here my concern is atleast the product should work at the time of purchase.
i went twice and they made me fool by asking me to come over there and wasted my time.
i will go to sony ericson service center and get it serviced, but the seller should guarentee that product should work at the time of purchase, if not they have to give the new piece which is working.
Please give solution to my issues with Reliance retail communication shop in ambience mall, gurgaon.
mobile : SONY ERICSON
Model: S312
MOB SERIAL NO: [protected]
COLOR: honey silver
SHOP : Reliance Digital Retail Limited,
S218, Ambience Island
GURGAON
regards,
Arun
[protected]
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There is a correction in the Subject that its not working.
Its "Sony Ericson mobile not working" and not "now working".
sorry for inconvinence caused.
regards,
Arun