[Resolved]  Reliance Digital Retail Ltd. — Faulty product

Address:East Delhi, Delhi

Sir, I have bought HP Wire less key board from Reliance Digital Retail Ltd. 1st Floor, Fun City Mall, Plot nos. 29 & 31 Shahadra Delhi-110092
on 06/10/2012 vide cash memo C8850 #0025 18:23:19 6OCT2012 Salesman ID60099254. The same is not working since the day of purchase. I have contacted Reliance Digital for necessary needful but no positive reply has been given. I had been given some fake HP service center number which was not concern to that.
In this connection, I point out the shops like Reliance Digital sell the things with so many assurances. After that they do not help customers.
Reliance Digital Retail Ltd. Fun City Mall Shahadra Delhi-110092 is one of them and it is hopeless one. They simply believe in sailing products. After sales service is very poor. They never guide the customers properly.

A. K. Khanna
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Aug 13, 2020
Complaint marked as Resolved 
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Reliance Retail — faulty product

I had bought a KENT RO system from reliance digital Gurgaon shop. The piece is faulty, and it is now 15 days from the date of purchase - not able to use the product. Mr. P. Chaudhary([protected]). and CRN manager Mr. Varun Sharma are keeping me as a hanging drop position and not listening and acting onto my request. bill no-C7430 dated 1/8/10 at time 13:51:58 hrs.
Mr Varun sharma also threatened me to not to complaint to higher authority or else he wont issue me another machine.
Sir, I am at a very miserable condition, do have a look into this matter and either change my machine or get me my money back.
Mr. Chaudhary and his team is just ruining your reputation.
Dear Sir,

We are extremely sorry for the inconvenience caused. Please share your contact details with us on - http://www.facebook.com/reliancedigital/app_[protected].
We will get in touch with you as soon as we have your contact information.

Warm Regards,
Reliance Digital
Sir, I have written to Reliance Digital as per above, no action since been taken till date. Hopeless Reliance Digital. It is just fooling customers.

A.K.KHANNA
Thanks for the feedback bro
I was about to purchase the same product from reliance digital will better buy it from hp support centre
Reliance Digital is fooling customers. I am still waiting for the reply till date.Better you buy the product directly from hp support centre.Thanks

A.K.KHANNA

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