Address: | Hyderabad, Andhra Pradesh |
We have purchased 1.5 ton split AC from your Sec'bad outlet on 30th Oct,2010 confirming to deliver on 1st Nov, 2010 after 5pm.But the delivery did not take place and was re fixed for 3rd Nov, 2010.The same was sent around 2pm when none were available.Spoke to the branch sales executive Mehraj who promised to get it done by 5.30/ 6 pm which did not take place. Today i.e. 4th Nov trying from 11am but unable to reach either persons coming on line are keeping on hold and not reverting for half an hour and none are responsing to reply though came on line Hari; Manoj, Bharat etc.
When asked to connect BM Mr. Suresh as informed by Hari did not come on line through out. All efforts from 11am to 3.10 pm have been wasted without any solution and had stressful experience.
Surprised to experience such an behaviour from Company personnel like Reliance is undoutedly shameful for a customer to call having dealt with. Request to take stern action after enquiry into the matter, since have trust in the values of the Great Pioneer who has brought this Company into existence. Was this information helpful? |
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