Reliance Digital — TERRIBLE CUSTOMER CARE SERVICES

NAME IS RELIANCE BUT LEAST RELIABLE BRAND IN THE COUNTRY---terrible horrible customer care services at Reliance Digital in Bangalore Saharkara nagar. The staff is ill informed about the company policy and don't know any procedures. Very unprofessional and not helpful at all. I recently purchased a HTC Desire U phone from them and it went dead within a week. After taking it to them and obviously asking for sore credit no one is coming forth with the procedure. The staff is telling me to call HTC and HTC is telling me to call Reliance digital. Even though they took my phone to the service center they themselves do not know exactly what is wrong with the device! After threatening to complain about they service they said "go ahead and complain". How can Reliance employ such people--- they are degrading the name of the company. My advice never buy anything from Reliance Digital, if they don't sell you faulty goods then they will never provide quality customer services.