[Resolved] Reliance Digital Tv — Pathetic Service

patelst

Address:

Bharuch, Gujarat

I have been using Reliance Digital TV (BIG TV) connection since more than 3 years. My customer ID is[protected]. On 27th Sept'13, due to some technical snag my set up box stopped working. We raised complint to customer care on the same day & our complaint ID is[protected]. My problem has not been resolved till today (19.10.13) & I am not able to see the channels. I have been calling on the customer care number on daily basis (Atleast twice) but yet no technician has come to solve the problem. I have also contacted Nodal officer via email multiple times but he is not even replying my mails. I am exhausted contacting the customer care & listening the same answers form their customer care executive. We so much regret our decision to choose Reliance DIgital TV. I suggest never ever go for Reliance Tv connection. Regards, Snehal Patel M [protected]

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Complaint marked as Resolved

Verified Support

Oct 21, 2013

Reliance BigTV Customer Care's response Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RDTVcare