Address: | Mumbai Suburban, Maharashtra |
I had bought 5 ACs worth 1.63 Lakhs from reliance digital Vashi on the 21st of October 2011. I had specifically asked for only those ACs that were in stock. I was assured that all the ACs that i was sold were in stock and could be delivered to me whenever i needed them.
Now 8 days later only 2 ACs have been delivered. The other three would take a further 3 days.
This is completely unacceptable. I had specifically bought only those ACs that were in stock. These ACs are meant for a commercial establishment. Every day's delay costs me in terms of rent and lost business. Instead of offering a workable solution, I am being offered discounts on a significantly more expensive AC which is beyond my budget. When I asked for a refund of my money I was only offered a credit note as per 'company policies'.
I am absolutely appalled by this shoddy customer service. And I will go to the consumer courts if this is not sorted immediately. Was this information helpful? |
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