I am paying a bill of approx. Rs.2500 which is way above my usage.
I compared my usage with couple of flats in the same bldg. they get a bill of Rs.1400 - Rs.1500 having higher usage compared to my usage.
Customer care is total nonsense, 1 will say there is a problem with meter and sends some guy, he will in turn say that its not his dept he will send someone else to change it, after a weeks time someone will turn up and say meter is out of stock will come back after 2 - 3 weeks and say actually there is no problem with meter.
Privatisation was supposed to be for better service and good value for money but this is turning out worst then anyone could have imagined.
Relaince is poor in customer service and good in collecting money actually wrongly charged money. Was this information helpful? |
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