[Resolved]  Reliance Energy — Frequent power failure

I have reliance electricity supply at my place. Unfortunately, we are facing power failure on a daily basis for the past 20 days for minimum 1-2 hours. The power failure occurs mainly at mid-night. The power comes back only after registering complaint with reliance CSR and after waiting more than 1 hour post registering complaint.

I have registered several complaint with Reliance customer service but to my suprise we haven't received any feedback from them.

I had discussion with reliance electric supervisor and he told me that the problem persist with FUSE failure. The cable is not capable enough to bear load spread across our colony. I am astonish that they are not taking any actions even after identifying the problem.