[Resolved]  Reliance Energy — Airline refused to take check in even though the flight is at delhi

Sir,

I had a flight booking at Indigo Airways on 24 jan 2010 under PNR H194LH from New Delhi to Imphal. The flight was to depart at 5:35am but due to fog it was deplayed. When I enquired the Indigo Customer care, I was informed that the flight was delayed till 8 AM.

Due to heavy fog i reach the airport at 7 AM and went to indigo counter for check in but they refuse to take my check in. They even refuse to refund as it is their airlines policy.

Sir it is not our problem, it was the nature's problem that disturb the schedule. If they can delay the flight due to fog then in the meantime there was commutation problem in the road too. Please look into the matter why indigo refuse to take the check in and why my money was not refund if the flight was in new delhi when i report to the counter.

Regards
A P Singh
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Aug 14, 2020
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Indigo Airways — Airlines refuse to take check in eventhough the flight is new delhi

Sir,

I had a flight booking at Indigo Airways on 24 jan 2010 under PNR H194LH from New Delhi to Imphal. The flight was to depart at 5:35am but due to fog it was deplayed. When I enquired the Indigo Customer care, I was informed that the flight was delayed till 8 AM.

Due to heavy fog i reach the airport at 7 AM and went to indigo counter for check in but they refuse to take my check in. They even refuse to refund as it is their airlines policy.

Sir it is not our problem, it was the nature's problem that disturb the schedule. If they can delay the flight due to fog then in the meantime there was commutation problem in the road too. Please look into the matter why indigo refuse to take the check in and why my money was not refund if the flight was in new delhi when i report to the counter.

Regards
A P Singh
Indigo Airlines has the worst Cargo Loaders!!

Flight from Guw to Mumbai dated 29/01/10 flight time dept 3:20 pm Arrival time 8:20pm. Evry time I fly with Indigo Airline there is damage in my baggage, and this is the second time they have broke ma briefcase..when i tried to tell the GSA of Indigo who was on the spot she just smiled and walk away this made me more furious. I had flown with many Airlines but had never faced such things.. Indigo workers are untrained and just so raw.
Please ignore this one. I think it was a mistake. My complain was for indigo Airways, not against the company mentioned above.
Please ignore this one. I think it was a mistake. My complain was for indigo Airways, not against the company mentioned above.

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