[Resolved]  Reliance Energy — Poor Service & turnaround time

Address:

Mumbai City, Maharashtra

After Complaint Services are very poor. We have been complaining since last 3 days that we are not getting continuous supply. The linesmen come and do some temporary work which last for not more than 10-15 mins. Again, we have to call at their call centre and get a new complaint no. - The reason they say that they had restored the services, "even if it lasts for 10-15 mins....for them the status is restored". This is TERRIBLE.....I never expected this thing from such an old and reliable company.....Reliance will have to work on their services to attend the complaints; else the day is not so far when they will have to wind up their entire network and have to be replaced by someone else.