[Resolved]  Reliance Fresh - "black Chana Salted " Make - Bansal's — Perished Food & then misbehaviour by Store Staff

Address:

Panchkula, Haryana

This brings a real disappointment to me as i paid for something which is not edible at all. I visited PANCHKULA Sector-20 Store today[protected] and bought 2 packets of "roasted black chana". As i reached home i found them rotten on opening the packet. I rushed back to them with bill and everything i bought. The sales person and the gaurd agreed that the food was not edible, but the manager dint care about it. His name is JATINDER KATOCH. First he took so long to even hear what i wanted to say as he was bussy laughing on some stupid jokes shared with his collegues during the working hours. Then he suggested me to talk to Bansal (whose make is this packet). When i asked him to give the email address where i can complaint he said that NO-ONE IN RELIANCE HAS TIME TO CARE FOR A RS22 PRODUCT. If that would have been Rs 5 product this complaint would still be here in your records. I really dont care if you replace my product or not but i doubt if you really train your emplyees before you appoint them as store incharge.
I am a Business Developmeny Manager at an MNC and i know how this employee can impact your business. My past experience with Reliance Fresh has been normal but i just wanted to report this misconduct of yours employee. I had no option to go back with this the food product which is not edible.
Before i started off with my complaint on this portal, i went through the reports filed by other customers too and its equally disappointing that THERE IS NO WHERE I COULD READ THAT ANY RESOLUTIONS HAVE BEEN DONE BY RELIANCE TEAM.