[Resolved]  Reliance Fresh Bodakdev, Ahmedabad — MISBEHAVIOR OF BILLING STAFF

Address:

Ahmedabad, Gujarat

We are regular customer of reliance fresh. However the bad customer service and arrogant nature of CASH COUNTER NAME KOMAL MAKWANA at your ORNET ARCADE, BODAKDEV STORE has made us forced to think of not dealing with it. Its utter mismanagement at the store. For eg. THERE WAS NO SUFFICIENT BASKET AND NO TROLLY . WE HAVE TO WAIT TILL OTHER CUSTOMER EMPTY IT AND PASS TO US. THERE WAS ONLY THREE billing counters in service when peak customer flow. THE ABOVE LADY NAME KOMAL MAKWANA WAS VERY AROGANT AND DID N0T KNOW TO BEHAVE WITH CUSTOMERS. AND WITHOUT ANY REASON ALSO asking for change despite not needed etc. SHE WERE WEIGHING THE VEGETABLE WITH POLYBAG AND THEN POURE THE SAME IN LOOSE POSITION. AND KEEP EMPTY BEG WITH HERSELF. THE MATTER MAY BE COSIDER TO CONSUMER COURT AS WELL AS WEIGHT DEPARTMENT ALSO TO CHEAT THE PEOPLE. The STAFF is incompetent and needs training in management and how to deal with customer. We hope senior management is listening to this and will take action to protect reliance goodwill.
SANJAY AGARWAL BILL NO : C8457 CONTACT: [protected]@yahoo.com