[Resolved]  Reliance Fresh — Misleading Discount - Misrepresentation

Address:Delhi

Today first time I visited Reliance Fresh Stare kamla Nagar but the experience was pathetic. The staff has zero courtesy and probabily do not bother the accountability of representing Reliance Brand who is considered to be best amongst the retail player in the country. Today they displayed discount of rs 15.- on tropicana juice on the total purchase of Rs 199/-. I purchased goods of Rs 522/- bill cpoay attached at the billing counter i apprised the salesman that you have forgot to deduct rs 15/- on the tropicana juice as displayed in the store but very rudely he replied that no such discount can be provided and further asked we whether he should continue with the billing. Seeing this attitude i decided to take photo clearly displaying the discount with last date of availing it be 22.04.10, these photos have been attached herwith............would like to know the response of the reliance management on this mispresetation to the customer at large....Mind it this is a criminal offence of defrauding the customer at large and surely will take necessary action in case of no statifactory reply this information is also send to the customer case and two email addresses i.e. [protected]@reliancefresh.info [protected]@reliancefresh.info
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Aug 14, 2020
Complaint marked as Resolved 
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In the Reliance Fresh(New Sanganer Road, Jaipur) On the display the discount of Rs18/- on MRP of 138/-(Bornvita), I purchased 2 Nos (Bill no.C1014 #0155 dt 12.2.111), in the bill the MRP was Rs146/- when the fact Intimated to the person namely Suresh ([protected]) supposed to be in charge of the store, he misbehaved and corrected the same afterwards.I am very much embarrassed with this type of billing and moreover misbehaver of your employee.He should be sacked immediately to save your goodwill and keep generous staff to continue in the tough competition of the market.

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