[Resolved]  Reliance Fresh — Staff apathy

Address:

Kerala

Dear Sir,

We regularly visit the Reliance fresh outlet at Pattom, Trivandrum, Kerala.

One night, we were looking for a product for our son and it was urgent. We went to reliance fresh and the man at the counter said the product was available but cannot be given as the billing is closed. What was surprising is that we've been there and shopped at times after the particular time. Maybe the person at the counter had a bad day and wrapped up early. But it was disappointing to see staff throwing policies at customers.

We got the product at Big Bazaar and my wife took her decision on where to shop next!

Thanks and regards
Ranjith