[Resolved]  Reliance Fresh Ltd — My money not given because of double swiping of my debit card

Address:

Karnataka

This is a case of double swiping of debit card. On 7th Jan 2012, I had purchased groceries of amount Rs. 2572.42/- and offered my debit card to settle the invoice. Upon checking I realised that My debit card had been swiped twice and I have paid twice the amount of the invoice. upon revisiting the store, I met Merwin ph no . [protected], who is working in a store promised me that he will call back me and promised me that the extra amount will be reverted to my account within 24hrs.

Today its 10th Jan 2012 and didnt receive his call and when I called him up has asked me wait for 7 more days as he has written to his office for the same.
This is miserable situation as Its not my mistake and reliance is inefficient in returning back my money. I strongly object the way they are taking this matter and have a feeling that my money may not be returned. The attitude of the staff is ok but over committment and zero execution.

Kindly treat this mail as a complaint against Reliance fresh srore. Details of the Reliance fresh outlet is as below:

Relaince fresh Ltd., Versova Layout, Kagadaspura Main Road, Bangalore - 560093,
Ph no[protected]/22965309
invoice date - 07 Jan 2012
time - 18:23"06
Vat no. - [protected]
TIN (VAT) - [protected]
TIN(CST) - [protected]



thanks and regards

Yogi R. Pandya
[protected]