[Resolved]  Reliance Fresh / Madurai, Tamilnadu — Balance payment not return in Reliance Fresh

I am regularly shopping in Reliance Fresh, A. A. Road, Gnanaolivupuram, Madurai. After the billing, when the payment is given, if any change to be given to the customer it is not given. On 7th March 2008 Time 21.26.26, ( CO109 #0287 SO2577 - Card No. [protected]). I purchased items for Rs.59.50 (after rounding). When I gave Rs.60/- the balance 50p was not given back. For me this type of cheating is happening 6th time in the same REliance Fresh Shop. Many customers are facing the same problem and scolding the persons in the counter. Some time the staff who is in the cash counter talk like a Town bus conductor with the customer for the same balance 50 paise, I do not know who is enjoying the money.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  11 CommentsShareTweet


It is true.
In trichy branch the situvation is further worst.
Here no manager.
the employees were not follwing any system.
they are doing their own.
cusyomers were suffering lot.
we can not even complaint also.
stupid fellow y ur not keeping the change and y ur not asking the balance
I am regularly shopping in Reliance Fresh, Bibikulam, Madurai.Most of the time debt card machine can't working regularly, .! Many customers facing the same problem again and again, .!
I wanted to share with you the bad experience that I had in Reliance Fresh which is in Thirunagar, Madurai.

I am the regular customer for reliance fresh. Every week ends I will go there and purchase.

When I was there on 8th March, 2009, all sales person are running to one area to take hot packs.

They are giving rush in the pay counter and taking each person has taken 4 or 5 hot packs them self.

After that I came to know that suddenly one offer has come it seems…. So they wanted to avail that offer.

Its ok.. but, somebody actually came there and asked for that hot pack, they told everything has been sold and

They didn’t bother about customers.

Most of them felt sad and left from that place.

Some times their response was not good.
I purchase all branches in madurai.Every branch got 3 or 4 cash counters.But cash received many more time only one counter. Customers waiting for several minutes.Staffs can"t response customers.In munichalai branch dvd & tv play back volume is very high level like puplic political meeting.a/c not working for 2pm to 6pm.
I am a customer of Reliance Fresh Annanagar, Madurai. For the past 4 days i am trying to buy coconut oil (either Parachute or V V D) but it is not available, also i have informed to the staffs to indent the same. No one is ready to listen. For the 4 days i am visiting the counter twice in a day to buy the same, i have confirmed with the staffs about the non availabilty. They have replied me, to come everyday to the supermarket just to visit like a EXHIBITION and not to buy anything.
yesterday i went reliance super here in madurai chokkikullambranch to buy material around 2500rups
they told me they will send the material by home delivery but more than 24 hours they did not send
that material morning i ask they not give any responsble answer and there is no any manager always manager not avialble . i did not seen any super market like reliance no good organiciation no manager no any superior to listion problem of customers .
reliance is the very big concern but the staff of supermarket and other petrolbunk they do not no how to satisfying the customers because this for time pass job.
because ambani group have lot of money they not consider the small money
i m living at present in londoon and if i have to give aoder from here to delivery to my parents in madurai how i have to order the product and pay is that posible .if so then please send me all the details how i can apply to my request.
wheat grass are avaliable in reliance fresh ? bcoz it is very useful to cancer patients pls bought it and sell it sir

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