[Resolved]  Reliance Fresh Medavakkam Chennai — poor customer service, rude behaviour

Address:

Chennai, Tamil Nadu

I am happy to see over a 1000 complaints on this forum against Reliance Fresh. Looks like we are not the only dissatisfied customers!
Although the store in Medavakkm, Chennai, is well-stocked, there is just one cashier, even during peak shopping hours. The Store Manager, a man just in his early 20s, has no respect for the customers or care for their comfort while shopping. He is usually never around- which is probably better, as anyway he provides poor supervision. The store's assistants are ill-trained and seem to think they are themselves Ambanis!
My shopping experience at this shop has never been pleasant. All self-respecting residents of the neighbourhood who value their time, money and dignity would probably soon stop shopping at this poorly run outlet, which is in fact a disgrace to Reliance. Reliance should take more care when lending its name to franchisee outlets such as these. The store even issues a highly intrusive form asking us extensive details about our family structure, income and educational level, all in the name of some "points" for shopping! I am amazed that educated people really care to fill and submit these forms in to the people who are after all just running a retail shop!!
Gayathri