[Resolved]  Reliance Fresh — Outdated food sold at 50% discount

Reliance Fresh — Outdated product

I am very much upset that company like relaince had to resort to such unprofessional means to get business. I use to regularly visited Reliance fresh at 17th Sector, Gurgaon. Recently picked up Kissan Jam from the shelf. It was written May 2008 due to my over looking did pick up. Now when I started using this found that it tastes not very fresh and tasting indifferent. Now when I visited Reliance Store yesterday and showed that product was so close to getting outdated was kept on the shelf.

Surprisingly the reply was more disappointing than the product. I was told that the product has validity till end of the May month. I am surprised how can Relaince fresh assumes that the product was manufactured on 31st May, my submission was what if it was 1st May.

The second discussion was that I should have noted the manufacturing batch and date. My question would be if I overlook the date does it absolves the store of the responsibilities of the keeping the outdated products on the shelf.

Thirdly I am told that the product problem was to be brought to the notice of the company. Now I have been travelling, does the company expects to keep track of the all these. Further where is it mentioned in the bill that the product should have been brought to the notice of the company within 7 days.

I believe that the company is trying to pass the buck, the issue has disappointed me very much and will do similar to others.