[Resolved] Reliance Fresh — Worst Customer Service and Very Arrogant People | |||
Sir, I am a regular at Reliance Fresh.And everytime i go there i have an issue with the people as they have Hired INCOMPETENT,SENSELESS & ARROGANT PEOPLE to work there.I am talikng about the Reliance Fresh that is in B.T.Kawade Road ,Ghorpadi Gaon,Pune,Opp the Kawade Petrol Pump. The Boy at the Checkout counter was very very arrogant.And so when i asked to speak to a Manager,the Manager was even worse that the boy at the counter.It seems that the Manager was picked up from some Roadside area and asked to work there.He should be thrown out his job.When i asked for his Name,He refused to give it to me.Please you should something about the same and either fire these people and get EDUCATED PEOPLE to work here or EDUCATE these people on CUSTOMER SERVICE.Because Reliance Fresh is a Brand and these are the people who are SPOILING it Through & through. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 22 2278 5000
+91 22 4017 6400
Makers Chambers - IV, Nariman Point, Mumbai, Maharashtra, India - 400 021
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I am a regular customer of yours Reliance Fresh. You call it as RELIANCE FRESH and most off the time the veggies and Fruits are spoiled and instead of clearing the rotten ones your staff will be engaged in their busy talks whenever and whatever time we go, and commenting on customers very badly. They never care for the CUSTOMER AT ALL. Most of the time there will be no proper Price Tags, and if we ask the employees they never bother to answer. Your staff is so so... rude and arrogant, If we ask anything they will give a threatening stare and will reply in a such way that is "I[censored] LIKE BUY OR ELSE VACATE THE PLACE" . The way they utter the words we can clearly make it out that they are illiterates from slums.
While billing they make us wait and discuss about their family and personal matters which really irritates us but we are helpless. If we ask them anything then they say we know to do your work VAAYA POTTITTU PO. And also about the offers they never tell us and if something is free for any item then they will hide the ones and later on they will just say sorry. Two Years ago they were selling free CURRY LEAVES for Rs. 5. Its fine in foreign countries but not in South India selling curry leaves. we spend thousand of rupees and they refuse to give the Curry leaves. Are we looking like an to them.
Even NON VEG most of the times they sell the rotten ones. They hardly clean the place which really stinks. the guys along with the Security Guard sit and do chatting. They never clean the floor properly. If we ask, the pat reply comes that's why we are selling for cheaper price. what else you want. That's how is the BEHAVIOUR OF YOUR RELIANCE T.NAGAR STAFF IN CHENNAI.
COULD YOU DO SOMETHING ABOUT THIS PLEASE...?????