Reliance Fresh / Rice — Reliance Fresh

Dear Sir / Madam,

On May 25, 2008 mysel[censored]makanta Patel, communication address as mentioned below, had purchased R VALUE BOILED KOLAM RICE 2 KG from Reliance Fresh Outlet (Address: Reliance Fresh Ltd. Maruti Saphire, Opp. Shahibaug Police Chowki, Nr. Underbridge, Shahibaug, Ahmedabd). The rice packet having Lot No. RF 040220 is marked with M.R.P Rs. 36.00 (Inclusive of all taxes) Barcode No.[protected]for 2Kg). After purchasing when I reached home and noticed that it was billed at Rs. 41.00. (Bill No. C1004 #0209 dated 25MAY2008). On May 30, 2008. I visited same Reliance Fresh Outlet and when I questioned about the reason for charging higher rate, the man present at the desk was unable to answer and in my presence ordered another person (working with Reliance Fresh) to put a tag “NOT FOR SALE” on that Rice Lot (rest available). The person neither lodged any complaint (told that there is no any complaint register) nor given any compensation to me.

May kindly be noted that, it is a kind of cheating and unfair mode of business practice. I need an immediate action on Reliance Fresh for this unfair activity and seek compensation as per law.

I may be contacted at:

Umakanta Patel
Terminal Manager
Airports Authority of India
S.V.P.I. Airport
Ahmedabad

Kindly let me know what will be my next step for an immediate response.

Thanking you.

Umakanta Patel