Reliance Fresh — Rude behavior of staff and refusing to give change | |||||
On the day Wednesday, 24th July 2013 at evening 4:30 I purchased certain item at the store with billing amount 743.25. For the payment I handed over Rs. 1000/- cash and Rs. 4/- change. While I was placing items in my bag the person at the counter told me that he is not having 1 Rs. change and handed over my bill to me. I was still placing items in my bag and forgot completely to ask him for my change. After 10-15 minutes when I reached home I realized my mistake and went back to store with bill. Not entertained properly, the staff did verification ,don't know how, and told me that I was given my cash back. I am dead sure that I wasn't given anything beside my bill receipt. This is not about the money but the kind of treatment you get at store. The staff at this particular point is also rude which I can tell from many incidents in the past. Not helping with identifying location of items,refusing change even if they have it in the tray and always carrying out maintenance work causing trouble to the customers. The people mostly bear with their behavior as no one wants to get into argument which will be causing irritation only. Was this information helpful? | |||||
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Comments
Sir,
Please give a written complaint to the Supervise or authorised officer about your loss of money and also rude behavior staff, after receiving complaint if they will not take any action against their employees, you may file complaint before the Dist Forum against them and you will get money with compensation and damages with costs.
Y HARI HARA NATH BABU, ADVOCATE, NELLORE
Please give a written complaint to the Supervise or authorised officer about your loss of money and also rude behavior staff, after receiving complaint if they will not take any action against their employees, you may file complaint before the Dist Forum against them and you will get money with compensation and damages with costs.
Y HARI HARA NATH BABU, ADVOCATE, NELLORE
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Reliance Fresh — staff being rude
Today on very first day of year I went to reliance store at Zamrood pur East of Kailash.Where in I spended one hour getting the stuff. When I reached the billing counter the person billing told me that my card is not working or decline. Then I requested him to give me some time so that I can get my other card but those people didnot gave me any time and ask me to leave the stuff and go.Then I called their store manager Prakash Joshi (EC[protected] he was very rude and started shouting on his high pitch and refuse to offer any help. I am holding reliance loyality card ([protected]). Even then the staff behave very rude today which I will not forget ever.