[Resolved] Reliance Fresh — Non receipt of of the free item | |||
non receipt of of the free item Sir I am a regular shopper at your Reliance Fresh Horizon complex , Makarpura ,Vadodara .On the 2nd July 2011 ,I purchased vegetable & other items. My card no [protected] Along with the items bought by me was "New Nutri-licious PAZZTA .Along with this the company was providing Nestee Rs 10.free with this product as indicated on the label. I have Purchased two packets of PAZZTA, against two I got only one packet of Nestee and for second one counter girl wrote Pending-1 on bill no. C7027 #0023. How can a product that has to be given free with another product get over without the the original product getting exhausted ???? Do explain to me!!!!, why All free small items are not been given to customers. How long do your salesmen expect us to preserve the bill for a free item? . Today exactly one month passed and visited several times but didn’t get pending Nestee & any satisfactory answer. It is up to the management to give proper instruction to Incharge for keeping and distribution of free produts. This type of attitude will spoil the image of your reputed business house .Hope to get a reply on the action taken by you on this issue. thanking you. Ruby Agarwal amit_aag&rediffmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 22 2278 5000
+91 22 4017 6400
Makers Chambers - IV, Nariman Point, Mumbai, Maharashtra, India - 400 021
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I am a regular shopper at your Reliance Fresh Vasai (east) .The service & the quality of things and the honesty of the staff have shown a downward trend.On the 4th of August 2010 ,I purchased items worth Rs1120.77.My card no is[protected].Along with the items bought by me was"Mr.Muscle--Odour Elimination of 500 ML.Along with this the company was providing Mr.Muscle -kitchen cleaner worth Rs 35.free with this product as indicated on the label.
.During the billing the person did not give the free item to me.On inquiring I was told that it is not available,How can a product that has to be given free with another product get over without the the original product getting exhausted ????Do explain to me!!!!
The man at the billing counter wrote at the back of the bill"free Mr.Muscle Kitchen cleaner Rs 35/ free.this is not the first time this has happened!!!! All free small items are not been given to customers like before.
How long do your salesmen expect us to preserve the bill for a free item? In this busy life do we have time to go back to the shop unless we need to buy the next months grocery?
It is up to the management to give training to your salesmen on honesty & good manners.They need to be taught how to deal with clients honestly.This type of attitude will spoil the image of your reputed business house.Hope to get a reply on the action taken by you on the erring staff at Reliance Fresh (vasai east).
thanking you.
Mrs.G.Nair