[Resolved]  Reliance General Insurance Co. Ltd. — Mismatch between the customer copy and certificate.

I have taken insurance of my car from Reliance General Insurance Co. Ltd, Chmabur Branch on 3rd May 2008.The ploicy no is [protected].Before taking car insurance from Reliance General Ins. Co. Ltd, I have inquired by call center and then only the chamber branch has taken a call.But the vehicle insured’s declared value which is mention in the customer copy is Rs. 189528/- only and premium for this is Rs. 3700/-only. I have paid the amount by cheque. The cheque no is 003150 and bank name is The Ratnakar Bank Ltd.But when I get the certificate from Reliance General Ins. Co. Ltd., there was mismatch between the customer copy and certificate of vehicle insured’s declared value and premium. The vehicle insured’s declared value in certificate is Rs. 167000/- Only and premium value is Rs. 3694/- Only.When I complain about this(Ref Complain No409671), the Branch Manager has told me that the vehicle insured’s declared value can not be changed it was the mistake. Please look into this as I am cheated by them.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

i got my car santro model 2008 insured through you insurence co on 29th april, 2009 i have received the insurence policy cum certificte without any list of authorised service centre and also the receipt of the payment paid by me . while making payment to the representative
who assured that i will received the free washing coupens along with the insurance policy, but till today i have not received the same inspite of my several telephonic talk with the call centre personnsel ms riya you are requested to look into the matter.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance General Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    469
    Pending
    0
    Resolved
    236
    Reliance General Insurance Address
    C- 42, Pawane,T.T.C, Industrial Area, M.I.D.C, Turbhe, Navi Mumbai, Maharashtra, India
    View all Reliance General Insurance contact information