[Resolved]  Reliance General Insurance — claim declined

Address:

Gautam Buddha Nagar, Uttar Pradesh

I have private car policy with Reliance general Insurance for the year 2010-11. last month it got accident and hence i filed related claim to RGICL. since then it more than one month, issue is pending with them.I have tried every way to get the issue cleared but no result at all.
The system in RGICL is very funny and frustrating.
Customer care executives always advised to contact either surveyor or branch office.
Branch office phone never picked up.
you will never get a reply on your mail to any executive.
when you write your complain to Customer service team, the response will came exactly at seventh days and you will be advised to contact again Branch office.

it is more than one month, i got verbal clarification from claim officer that my policy is not supposed to be honored and still she is not ready to issue any official communication.

My advice is friends... never go for any thing which has reliance tag attached to it esp. that of Anil Dhirubhai Ambani. he is biggest fraudster and a failed businessman.once he cheated me with Reliance power IPO and now with this Insurance policy.