Reliance Infocom — Cheating in the name of Caller Tunes
My Reliance Mobile number is 9362747082 (Life scheme with Life Time Jadhu Pack). There were excess charges deducted from my Mobile account. When I asked the Reliance Operator, she informed me that I selected Caller Tunes on 01 May 2009 and therefore the excess charges were deducted from my Mobile account. I told her that I never selected Caller Tunes and I am the only person using this Mobile Phone. She refused to accept this and refused to cancel the Caller Tune charges. When I went through the Internet, I found that Reliance Infocom is doing the same deductions to several other Customers also. I request the concerned Government Authorities to discipline Reliance Infocom for their unethical Business Practice and return me the excess money deducted. I also request fellow Reliance Infocom Customers to be very alert with is cheating Company and frequently check their balance amount with frequently with *225. You can also Email your complaints to TRAI Email ID "firstname.lastname@example.org". You may also send Emails to your Regional Nodal officers and Appellate Authority (Please check their addresse/phone/Email in the following Web Site "http://www.trai.gov.in/sp/RELIANCE.pdf")
Again today Reliance has sent me a SMS saying that I have subscribed for Callertunes. I have already sent complaints to Reliance and TRAI. But Reliance continues to deduct money from my account. Is the TRAI is sleeping?
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