[Resolved]  Reliance Internet — Connection cut for no reason

Address:

Manipur

fromSANJAY S NAIR <[protected]@gmail.com>
to
bccSanjay.d.[protected]@relianceada.com,
punit.[protected]@relianceada.com,
vishal.[protected]@relianceada.com,
ajay.km.[protected]@relianceada.com

dateWed, Jan 12, 2011 at 7:50 PM
subjectComplaint - e mail addresses required. ( [protected] a/c number )
mailed-bygmail.com

hide details 7:50 PM (4 minutes ago)


Hi,

I would like to sent a complaint against Reliance Mobile Store , Tana
, Irinjalakuda, ph:[protected], mob - [protected]. The incident
happened at between 5.45 and 6 pm today , the 12 th Jan 2011. The
complaint is against your person/ employee who attended me and his
name is Sanoj.

He has given his name in writing in his own handwriting with the seal
of the above mentioned store which is scanned and sent to you as
proof. However he refused to sign below his name and mention the time
I met him in the paper given to me by him. ( scanned and attached )

The calls made by him from my mobile [protected] to 198 and * 355 is a
proof of my visit and conversation with him regarding my enquiry why
my internet connection with you is cut. No information is either sent
to me saying the same will be cut immediately. I had paid my latest
bill for 192 rupees on 3/ 01/ 2011, the receipt is already with me.

He insists that the company has the right to disconnect my connection
without prior information / intimation to me even if the latest bill
is already paid. I insisted that it is not fair and legal to
disconnect my connection as I had already paid my latest bill and my
new bill generated in the month of jan 2011 is yet to reach me either
by e mail or by post , both of which is yet to be received.
He vehemently denies all these and was forcing me to accept what he
said. He was very rude in his behaviour .

Waiting for your reply ( the correct address ) to sent the complaint
to higher authorities.

You can also forward the same complaint to the right authority by
marking a copy to me, which would be better appreciated.

Thanks,

SANJAY S NAIR
( [protected])