[Resolved]  Reliance Life Insurance — Alteration in Date of Birth in policy documents

Hi,

I had purchased 2 policies from Reliance Life Insurance last year for myself and my wife.

1. Subhash Chander Puri - Policy number[protected] for Rs 300,000 (Compliant number - [protected])
2. Kusum Puri - Policy number[protected] for Rs 1,50,000 (Complaint number - [protected])

On receipt of first policy document, we found that our Date of Birth has been tampered with - on photo copy of PAN Card. And the second policy had different options than what we had opted for.

We demanded the amount to be refunded and registered a complaint with Reliance, Dwarka, Sec 5, Delhi branch in Sep 09 followed by a written and e mail complaint with Reliance Customer care, Mumbai on 26 Nov 09.

However, even after repeated meetings and assurances from Reliance people, we haven't got our money back. Instead of being apologetic, Reliance had forced us to follow up daily but to no avail.

I hope a favourable response from your end.

Yours sincerely,

Subhash Chander Puri
91-[protected]
[protected]