[Resolved]  Reliance Life Insurance — Funds

Address:

South Delhi, Delhi

I have faced the wrath of being a reliance customer, I hve a life insurance policy with reliance(policy no.[protected]
Have two instances to complaint for:

I don’t know how do you call yourself a renowned group, your entire administration sucks.

I have done the same mistake of trusting the so called brand name Reliance and that to twice:

1) First instance, when the reliance people have outsourced the selling of their insurance policy plans to an external vendor, who has in turn made hefty commitment.
And none of the officials are in sync with the vendor, what are they committing, whose name what addresses nothing, they had put in wrong cell no and address against my policy,
No body in the customer support know about the vendor, nor the address, no such complaint was raised. I kept calling the vendor, the customer care but who cares, Your brand would not care of its customers. Finally I have live without any offers

Secondly I was given a nominal discount on account of the cheating done by the vendor, which too would be applicable once I pay cash , and not check.
I has submitted the cash to a collection boy sent in from pitampura branch Delhi, He took 24000 rs and disappeared.
Again to my surprise, your people have guts of not picking up the phone, and the phone no of branch displayed on the website is a fake phone I guess.
A landline which was switched off.

I think you should shut down your customer care center, which is much more helpless than a customer.

I hope I can get something of all the amount paid by me form your company.

If I get time I will make it Legal.
Kudos for maintaining an outstanding brand Image, with helpless and pitiable customers