[Resolved]  Reliance Life Insurance — policy cancelled without knowledge and no money refunded

Address:Rajasthan

The company cancelled the policy without any notification before the date of second installment even though the first premium was paid of 15000 and the second installment date is yet due. Neither they asked or queried any thing to us,nor refunded my money. They cancelled it in november 2010 and I came to know it in march 2011 and that too when I called costumer helpline.
Master policy number - I0191286
client id[protected]
Policy no, : 16675908
Person came was yogesh from india infoline ltd.
1 gh 14, pratiksha,near icici securities,sagar vihar colony,vaishali nagar,ajmer
pin. 305001 contact no,[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We hope all your concerns have been addressed in your interaction with our contact centre this week. Your policy is not cancelled. The policy is, 'In Force'. To find out any further details regarding premium payment options for your next premium which is due soon or any other clarifications, please do not hesitate to call our contact centre again.

Reliance Life Insurance

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    Reliance Life Insurance Address
    9th floor/10th floor, Building No. 2, R-Tech Park, Nirlon Compound, Next to Hub Mall, Behind I- Flex building, Goregaon, (East), Mumbai, Maharashtra, India - 400063
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