[Resolved]  Reliance Mobile Postpaid — UNDUE CHARGES BILLED

Address:Madhya Pradesh

M/s Reliance Communications Ltd,

I have a Relaince Post Paid No [protected]. During March'12 I opted for new plan 440 & asked your local service centre at Sadar Jabalpur M.P to discontinue plan Rs 399 .

Despite several reminders the plan Rs 399 was not discontinued . Today also I lodged complaint against the same still your customer care refused to resolve above anamoly.

View above , please note that I am discontinuing subject connection & no payment shall be made against the same.

Moreover, I have one more post paid connection by no : [protected] which I have applied for MNP to TATA DOCOMO who are transparent & fairer in dealings with customer.

For your info & n a plz.


Regards,

Gajanan Thawkar
(M) [protected].
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi Gajanan,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Hi Gajanan,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

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