[Resolved]  Reliance Money - Demat A/C — Deducte Mandate charges

dear Sir
Mandate charrges are being deducted from my a/c. I did not sign any form for deduction of mandate charges. The charges already deducted for about Rs 800-00 from te date of[protected]. may please refunded to me immediately. It is further brought to your knowledge that I am an old customer and volume is high. Earlier also Rs 7000-00 had been deducted from my a/c as mandate charges and was not refunded uptil now inspite of written request already made. It seems that services are very poor and I will be compelled to close my A/c.
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Aug 14, 2020
Complaint marked as Resolved 
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Respected Sir / Madam,

I have a demat account with reliancemoney.My client code is M00076078.On 31st March 2009 they have debited INR 4500.00 from my account without any reason or prior notice.At the time of asking reason of debit to customer care their answer is that they are not aware that towards which due they have debited this amount.Infact I have received a mail from their end that they will mention the debit reason within 5 working days.But I m not able to understand why I will suffer for this.Several times I have write mail in Customer.[protected]@reliancemoney.co.in but not able to get a single response from their end.It seems that they do not have time for the customers.As per them incase the debit is made wrongly than it will be credited into my account within 5working days.I have asked them see you are going to block my amount for 5 working days so what interest I will be paid since my money is with you for 5 working days.But not able to get a single reply from their end.Also at the time of talking to customercare over phone response is not satisfactory.Pls help me in getting my money.

Your's sincerely
Manas ranjan otta
I have a demat account with reliancemoney.My client code is D00031068.On 31st March 2009 they have debited INR 4500.00 from my account without any reason or prior notice.At the time of asking reason of debit to customer care their answer is that they are not aware that towards which due they have debited this amount.Infact. But I m not able to understand why I will suffer for this.Several times I have write mail in Customer.[protected]@reliancemoney.co.in but not able to get a single response from their end.It seems that they do not have time for the customers.As per them incase the debit is made wrongly then it will be credited into my account within 5 working days.Also at the time of talking to customercare over phone response is not satisfactory.Pls help me in getting my money.
I have a demat account with reliance money, client id is B00039650. I want to close is as am sick of their transacations . I have sold all my shares and also payed the dues . now i had send a closure form and security key by speed post to Jayanagar branch bangalore for closure, but they say they have not received the post, I enquired the post office and they said its been delivered and they have the proof. Please let me know how will i proceed to take actions against them.

reliance money/securities — unjustified payment charges

i have opened my account with reliance money 1 year ago.
after one year they have asked for 2000 rs for the service i havent asked and havent used.without even informing me that they have activated a limit card of 2000 rs.

can any body tell them that you cannot charge for the service customer havent requested.

another compliants:

1.trade terminal dont worth at all.
2.customer care is wrost of all
3.executives are manner less and many more...
I have already paid for yearly subscription Rs.2500/-annual limit card validity upto 30 december 2009, So along with this for every trade both ways Rs.15 for buy and Rs.15 for sell. I have try to inform reliancemoney lucknow but telephone is dead since 20july 2009.Ihave already lost around 2000+ ADAG CHEATING us
BIG CHEATER ADAG GROUP OF INDIA
I APEAL ALL OF YOU COMPLAINT TO SEBI
Respected Team,

This is Parul Sethi would like to inform you that i had transffered Rs 6000 /- on 18th june 09 from my Hdfc Bank Account to Reliance Money Account.
Surprised to see that my Reliance account shows opening balance in negative around Rs 971 /- immediately that amount was deducted from transffered amount but i was not able to understand why it was happened if i already paid for my account renewal Rs 500 /- so why account goes under negative balance, It was completely unjustified for me now i have also lost my faith you.
Then after i had contacted on reliance customer care and spoken with some lady and she informed me that was all done by mistake if you have send us a mail on customer support then your problem will resolve.
Now i request you to plesae take immediately action on that and aarange to returned that amount of Rs 971 /-
Necessary details are:
Client Code : P00035301
Name - Parul Sethi

Regards,
Parul Sethi
plz send me detail of my account statement there is unnecessarly deduction so plz send me full detailed of my statement.

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