Reliance Netconnect Broadband Plus — Could not connect it in Broadband plus mode

arjunbala05

from Mumbai, Maharashtra

Address:

Hyderabad, Andhra Pradesh

USB MODEM for reliance netconnect...([protected])
For the last 15 days i have problem in connecting the netconnect in broadband plus mode.
Till today i have called customer service more than 10 time and the problem could not be resolved.
till date 3 requests has been raised and all are in progress for the same issuse.
i dont how long will it take to resolve this issue.
Every time wen i call to customer call now they will tell the pre defined ans Sir we are esculating it to other dept with high priority and will be solved within few days kindly wait.

for using 1X speed of 230kps for last 16 days should i pay 1200 bugs every month???

If they cant solve the issue y they r increasing the customer count instead of looking the present customer??

worst service i have ever seen ...that too staying in centre of city(Ameerpet) in hyderabad if there is signal problem and they could not resolve after 15 days also .. y they are troubling the customers in selling this type of products...

Its from my past experience i am telling dont go for reliance netconnect ..especially in Hyderabad...

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Comments

devkbk

from hyderabad, Andhra Pradesh

Reliance Netconnect — Broadband plus

GLAD TO HEAR BUT ON SUNDAY WHILE I DIDN'T HAD ANY INFO. IN HAND SO URGED UR EXECUTIVE TO CALL ON MONDAY THAT IS TODAY !!
till now there is no call and please revert atleast tomorrow !
Dev
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^...⇄

unethical ways
Hi,
I regret to say that I’ve chosen your data card.( refer to my earlier complaint dt.Feb 15, 2011 )
Please find my complaint on consumer forum and till now there is response from your side. Added to the fuel, you have also barred out-going of my wife’s number and when I contacted the customer care they said we need to submit the id proof.

Only after walking to your stores, I was told that, due to bill pending on data card, they have de-activated the outgoing services of my wife’s number.
The real problem is your poor customer service department @ Hyderabad and why don’t you sack all these lousy staff and recruit dynamic marketing guys (like me). Seriously, make me an offer and see how these kinds of petty issues can be solved with in no time !!

Will you atleast revert and resolve my problem or shall I go to consumer forum ?
Please revert.
dev:[protected] /[protected]

***************************************
devkbk on Feb 15, 2011

poor customer care
Dear RELIANCE ,

HOW CAN YOU RAISE A BILL WHEN YOU HAVE NOT GIVEN ANY SERVICE FOR THE PAST ONE AND HALF MONTH ???

THIS IS THE WORST KIND OF SERVICE ON EARTH AND I WILL GET RID OF THIS BROAD BAND PLUS FROM YOU IF YOU DONT REWORK ON MY BILL . RELN NO:[protected]
RELIANCE NO: [protected]

dev
[protected]

devkbk

from hyderabad, Andhra Pradesh

Dear RCOM care,

As per your message, i've also written to the above id. Till now there is no response from your side.
Just justify your action of barring outgoing services of my mobile number ( which is pre-paid ) and the poor response from your customer care division.

i lost my hope on your customer care and hence, please post a reply HERE ITSELF.
thanks,
Dev

devkbk

from hyderabad, Andhra Pradesh

This is an automatically generated Delivery Status Notification

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----- Original message -----

MIME-Version: 1.0
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Date: Mon, 25 Apr 2011 19:19:25 0530
Message-ID: <BANLkTi=_HqKgfwjvbVGmQnYrezObqY5=[protected]@mail.gmail.com>
Subject: poor customer care
From: Dev KBK <gspl.[protected]@gmail.com>
To: Rcomnodalofficer.[protected]@relianceada.com, [protected]@rcom.co.in
Cc: Rcomappellateauthority.[protected]@relianceada.com
Content-Type: multipart/alternative; boundary=90e6ba211f27c5266304a1be7995

Dear Sir,

ATTN : MR. NANDAN BABU / MR. VIVEKANDA

I wish to inform you that your customer care service is the poorest on the
earth. Although I have made a payment to my outstanding on[protected], even
today I'm getting calls from various executives from various officers.
Surprisingly, my payment is *NOT updated* in their systems, *even after 10
days of cash payment *to your executives !! ( Your people want a scanned
copy and nobody is bothered to check with voucher number etc., details ). Do
you think I have no other business, except replying to your LOUSY queries ?
More pathetic is that my outgoing is barred for another PRE-PAID mobile, by
linking two different issues !! ( I walked to your Malkajgiri centre 100
times, from Jan09, 2011. Till date no response from your people)

I want to file a case for your WORST service, unless you resolve my issues
with in next 24 hours.
For your ready reference, I add my messages from Consumer complaints.

Reliance Netconnect
*Location:* hyderabad,
Rangareddyhttp://www.
Andhra Pradeshhttp://www.
India
https://www.consumercomplaints.in/profile-301860
devkbk https://www.consumercomplaints.in/profile-301860 on Feb 8, 2011