[Resolved]  Reliance Netconnect — Complaint about reliance net connect service

Address:Kopar Khairane, Navi Mumbai – 400 710, Pune, Maharashtra
Website:www.rcom.co.in

Hi,

I was using reliance net connect service.
Subscriber No: [protected]
I had requested to disconnect reliance net connect service in the month of March. But the service was not disconnected as per my request even I made calls many times to reliance customer care to disconnect this service.

I got frustrated getting calls and reminders with increased bill month by month even I was informing reliance customer care that I had requested to disconnect the service.

Now I am very much frustrated with reminder sms like pay the bill or present in pune court.

Stop sending this messages to me as I am not using reliance net connect service from couple of months and I am using tikona services.

Otherwise I have to complaint about this in consumer court.
Even I did not get any reply till now for my below request to disconnect the service.

Regards,
Abhishek
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Reliancecommunication — not get a net connection

i am from jaipur. my reliance n0. is [protected]. i am pay 500 Rs for broadnet on date[protected]. only basic phone is get by me but i apply for net connection also. when i pay the fee than the person "mr mukesh renwal" says that you will get net connection in 3-4 days but after 25-30 days i am not get it. i went on jaipur office many time and meet with branch H.O.D. "mr ghirija jha" but he not know my problem and not give a good answer. so please tell me i will get bronetnet or not. i am not get any "id or modam" from reliance. my contact number is"[protected]". AND address where i wanna connection is : anupam god, c-12-a, shiv park, ambabari, jaipur, rajasthan.

Reliance — netconnection

i have pay my bill on 08-08-09 my net connetion has not started please do some thing i am facing many problem. please take action
have pay my bill on 08-08-09 my net connetion has not started please do some thing i am facing many problem. please take action
i am using reliance 1x data card i can't use the data properly it will disconnect when i am net connection and when i complain to costumer care they r not response properly.and when i using data card every time i have to install reliance net connection software

Reliance Net Connect — Service Not Re Stored

My MDN No is [protected] (in the name of Eastern Steel Industries). Since[protected] device is not working (no service). As informed, we have submitted documents once again. Service Request No is[protected]. Even after repeated phone calls, service is not restored. If Reliance is not interested to restore service, they should inform us. We shall return Net Connect Device & let them give us refund. We shall opt for Tata Photon.
my internet speed is 100kbps some days before when i download anything speed comes 28-30kbps but now i m downloading and speed is coming 7-8 kbps

Reliance — REGARDING SERVICE

My mobile no.is [protected]. A plan called MV DO has been subscribed automatically even if i have not subscribed it on[protected] and Rs.30 has been deduced from my main account balance. Also despite my request for unsubscription to customer care they have not taken any action. So i want you to look into the matter.

Reliance Netconnect — Not providing services

Net is not connecting
Hi i buy Reliance Net-connect 5 days before and they said that i will get the connection within 12 working hrs, but when I didn't get the connection within 12 hrs i called the concern person on then also they said within an hour you will get the connection but till date and time[protected] and 04:22) i didn't got the connection. Please do something so that i can avail the services.
Thank you

Reliance Net Connect — Getting bill each month while terminate the service

Hi,

I have the reliance data card whose number is [protected]. I give the termination request in November 2011 and then Feb 2012. But each month i am getting the bill. I complained about it many times and each time they say that issue will gets resolved but next month i gets the bill again. I am really suck with reliance service. Earlier i had 2 reliance mobile number but i ported out with the help of MNP and gets rid with reliance but at this time I have no choice as this is postpaid and they are charging unfairly.

I request please look on this issue.

Thanks & Regards
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare
Dear Customer,

This is with reference to your e-mail dated on July 19, 2013 for your Netconnect+ number [protected], regarding service termination and billing issue.

We understand the inconvenience caused to you and take this as a feedback to improve our services to meet your expectations.

Kindly note that as per the details checked in our database, the service of your number is already terminated.

Rental will be applicable as long as services were active.

The total outstanding in your account as on 20/07/2013 is Rs. 652.64/-. We request you to visit nearest Reliance Mobile Store and make payment to clear the outstanding.

The list of Reliance Mobile Stores in your area is attached for your reference.

Thank you for choosing Reliance.

Regards,

Abdul Shaikh
Officer-Customer Care
Reliance Communications Limited
Hi,

Recent update which I have from Reliance customer care is as below:

As per Reliance customer care they do not have any information regarding my issue. And
my reliance net connect: [protected] number is not valid as per their database.

intraction id:
[protected]

Thanks,
Abhishek
Hi,

As per my above request, I am not using Reliance net connect service since 6 months and it had been disabled. Also I checked with customer care he told your net connect number [protected] is not valid as per their database.

After many complaints still I am getting sms saying that need to present in Sivaji nagar court pune on 31/Jul.

I want to log my complaint in Consumer court against this issue.

Thanks
Abhishek

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