[Resolved]  Reliance Netconnect Data Card — Poor network & sales after service

Hellow,

My name is Pradnya Vedant and I have red advertisement about Reliance wireless broadband internet in news paper. I've inquired about the captioned advertisement with Reliance Web World - Mulund Check Naka (Visghal Mega Mart). I have been told by concerned department that the offer will be introduced very soon and they have taken my contact nos and informed me that they will call me once the services or product is available. One day I received a call from that Reliance outlet and called me on my cell and informed me that now product is available with them. Then I've inquired about the network & connectivity. They informed me that it is roming free and you will get acess from anywhere. Since I am residing in Badlapur near Ulhasnagar so I've given my documents and residence proof of my Badlapur address only. Dispite of submission my Badlapur residence address, this people are not informing that I will not get HYBRID speed in my home location. They have kept me in dark. All they wanted to acheive their sale target. Now I am not geting Hi speed and since last one month I am not able to access my internet connection. Some times I do get connected but I am not getting desired speed. In this regards I have lodged complain with Reliance Customer Care center but regret to inform you that despite of their repeated assurances, my problem is still unresolved. I've lodged complain on 10/06/2009 and to-day is 20/06/2009 and yet nobody has taken any serious action. So, guys I strongly recommend not to go for Reliance Netconnect Data card. Still you insist to purchase Reliance, then God only will help you. Please do not expect sales after service at all.
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Aug 14, 2020
Complaint marked as Resolved 
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Reliance netconnect data card — careless service

I have purchased one data card from relince online portal. The service rep was chim into me in order to book the product and he send one rep to my home to sell the product which i got by paying on the spot. But after purchasing the card they forget me and also not responding to my calls. As a result my data card is still not activated and when i call to customer care they say your CAF data is not uploaded into our database even after 10 days of purchasing the card.

This SUCKS indeed, I am now looking to file a consumer case..

Reliance netconnect data card — Poor service

I purchased netconnect datacard online from Vriti infocom and their executive delivered it to me on 9th Dec 2009. The card got activated on 15th Dec. but I was unable to activate it on my computer. I called customer support many times but they were unable to solve my problem then I met their executive Mr. Nandkishor (Mobile: [protected]) for this and he found that the RSN number of my card was different from the one which is registered on my name.

He collected datacard from me and assured me that I will get the one which is registered on my name on next day. But from that day he is not picking up any of my phone call and even his senior Mr. Aamir (Mobile: [protected]) is not replying to my calls. I again called customer care and registered complaint against these executives many times but still I have not got any proper feedback. I also wrote emails to '[protected]@relianceada.com' but have'nt got my datacard back though my datacard is activated from their side.

Reliance netconnect data card — always bad service

i am reliance data card customer last six month. but my data card not properly working. i have been lodged so many times complaints but no reply towards them.so i want to disconnection my data card. so please resolve my matter either i will not pay next month bill. kindly attention me. thanks

Reliance Data Card — poor network

sir i take a reliance data card for use MNREGA address- Gram panchayat bhawan village-Lalamdesar Magra city-bikaner (rajasthan)334001 in my village reliance has tower CDMA And GSM also but the tower network is down allmost due to not care of tower

regards
puspa saran
SARPANCH
Lalmdesar (Magra)
mob.[protected]

Reliance netconnect data card — Reliance Vriti Infocom Netconnect Data Card Complaints - Fraud Advertisement of Vriti Infocom Ltd.

Hello,

These are fraud and they don't disclose you many things while purchasing the data card which you must no as these things matters 80% of your decision.

When I spoke with executive before purchasing the card that person was ready to give me passes/coupons on 31st of december as well, but now when I received the coupon following are the terms and conditions for it and none of these was disclosed when I spoke with customer care executive though I asked about payment more than 4 times during call, PLEASE DON'T PURCHASE ANYTHING FROM THESE FRAUDSTERS, read the fillowing terms and conditions and you will get to know why I am saying this...

***Draft of Rs.800/- in favor of IndiaHotelReview.com payable at Noida UP branch Issued only from Indian bank (please note no other nationalized bank DD will be accepted). These charges are collected for the services rendered in the booking. -- NOT DISCLOSED DURING CALL

***And mainly following is list of days when offer/voucher is not valid and it means you can not use it at all...
29th Sep'10 - 06th Mar'11
17th Mar'11 - 22nd Mar'11
01st Apr'11 - 15th Apr'11
10th Aug'11 - 16th Aug'11
21st Sep'11 - 15th Jan'12
All Bank Holidays
All Weekend [protected] NEVER DISCLOSED

***Hotel/Resorts have the right to charge for additional facilities like an extra bed, telephones, heaters, laundry and other leisure facilities. Reliance Goa and India Hotel Review shall not be liable for any other additional facility availed by the customer. The same shall be settled between the hotel/resort and the customer. -- ALL AVAILABLE FACILITIES ARE NOT LISTED MEANS 100% YOU WILL USE SOMETHING EXTRA AND YOU WILL BE CHARGED LIKE HELL FOR SAME UNTIL THEY TOUCH THERE HIGHER LIMIT.

***Reliance Goa will hold no responsibility for any liability arising from the use of holiday voucher. The availability and quality of the services will be the responsibility of India Hotel Review, the service provider only. --- IF SOMETHING HAPPENS WE ARE NOT RESPONSIBLE (NOW WE DON'T CARE AS YOU HAVE ALREADY PURCHASED THE PRODUCT).

***Vouchers are not valid during peak periods, Festive periods, Christmas/New Year periods, Weekends and Bank Holidays. Exact dates for these peak periods will be mentioned in the issued voucher to the customer. -- THE ABOVE MENTIONED DATES ARE THERE STILL THERE WILL BE MANY MORE.

READ THIS AND THINK BEFORE PURCHASE.

Thanks,
Nilesh.

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