[Resolved] Reliance Postpaid — CUG CHARGES | |||
dear sir , I'm being charged additional 50 rs every month as CUG Recurring charges every month .my phone number is [protected]. As i am not in habit of seeing the bill statement carefully, i used to pay the bill without seeing the details ,though this time i noticed the details & found that I've been charged extra rs 50 as cug since past many months , since NOV - FEB 2012 i guess.earlier there was no such charges and i have not given any request as my rel to rel free national, my plan is 440 on net oldest plan of RCOM. when i called reliance customer care, they told me that they have no solution for this & they wanted me to go to reliance web world & when i went to reliance web world they also didn't gave any satisfactory response . I've been a reliance customer for past 7 years & am not at all satisfied with the customer service after this.. i just want to request RCOM to deduct these charges from my bill & deduct or give me a refund in my bill by seeing my previous bill history as i was charged rs 50 extra as CUG charges since June-July 2011. seeing all this i feel like switching to any other telecoms may be airtel or vodafone. a frustrated customer Mr ANUBHAV SRIVASTAVA , MOBILE NO. - [protected],[protected](CONTACT NO) [Complaint comments] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
KINDLY CORRECT JUN-JUL-2011 TO DEC-FEB-2012.
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