[Resolved]  Reliance Retail — Charging more than MRP

Address:

Bangalore, Karnataka

I stay very close to Reliance Mart at Arekere (Bangalore) and do the grocery purchase there. On multiple instances I have found them charging me more than the MRP and everytime I had to go to their customer care team available in the same shop to get the refund done. The latest was day before yesterday when they charged Rs.10/- extra on 3 items. Though they have refunded the amount, I strongly believe that they must be cheating the entire customer lot by this kind o[censored]nholy techniques. I don't expect customers to tally the entire bill with MRP of each and every product and look for such differences. Monthly purchase bills will easily have more than 50-60 items in it. This time, I thought I should make an official complaint and hence this note. I have the bill and all the products available with me. Please let me know if I need to do anything further to take this complaint forward.