[Resolved]  Reliance Retail / Sandal Chappals — Poor quality and faulty material

Address:

Bangalore, Karnataka

I bought a pair of chappals ( sandals ) at your reliance mart at arakkere gate, bannergatta road,bangalore for Rs. 599. on september 29th 2010. With in 3 days a strap buckle gaveway due to poor quality material . I approached the mart who took the chapples and did the repair after showing the proof for purchase. Again with in a day o[censored]se the strap broke at the other end . ( poor quality ) The socalled managers told me that it is due to misuse by customer directly insulting me. Is this the way to treat customer that to a serior citizen? Again today I approached the manager who refused to do proper recoarse. He was challenging me that I can approach anybody ril 's custemer care or even consumer grievence cell. It is not the money but the material quality and service from RIL is the concern . Some people present there also raised similar concerns. I expect RIL to do the replacement as a global co. From [protected]