Reliance Smart GSM Prepaid Service (Bihar) — poor service

 
324 Reviews
India
 Shweta Bharti
Sir,
I use Reliance Smart GSM pre-paid service (Bihar). Whenever i try calling 401 to recharge and 402 to know my balance i am told that due to some technical problem my request can not be granted. this causes a lot of inconvenience.
Please look into the matter.
Shweta Bharti
Patna
Complaint comments  323 Comments     Updated: Share0Tweet0

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reilance Gsm perpaid — poor roaming service

sir/madam
my mobile no is [protected]
When i am in roming, at pune,Maharashtra. where we don,t have reliance smart, i have been informed by the Smart Customer Care( CC), that i would be having coverage form idea cellular, but i am unable to get that said so.

at some location i am getting coverage but at my residencial place i dont have any coverage. i am on my holidays , so mostly i am at my home . Idea toser stands very near to my home but still i have no coverage from it
please help me out
Smart service...the rubbish one...
i ve got changed my tariff on my lifetime service provided by smart after recharging 880 n 750 RCV.
is it fair?
Dear Sir,
mera airterl ka sim hai gisme ke life time offer 75/- per months ke sath kiya gaya hai. abhi to life time offer main
local sabhi mobile par 1/- per mits. lagta hai per mera 2-week
se 1.99 pisa lag raha hai. jabki maine 149 kd racharge bhi karwaya hai jisme ke mujhe 0.86 paisa ka talkvalue bahi mila
hai. aise kyu ho raha hai?
** jabke es offer main mera airtel mobile se dushra airtel mobile per 29.00 pise per mints. of other mobile per 59.00 pisa per mits. katna chaiya**

agar aisa nahi hota hai to main mujhe mera sara kata hua pisa wapas karana hoga nahi to main airtel par case karouga.

Gopal Pathak
Nea Road, Phusro Bazar
Dist. Bokaro-829144
Jharkhand
Moblie No. [protected]
I have smart prepaid after recharging 880 n 750 RCV.and now my call rate is diffrent local smart 1.90 paise and other 2.50 paise
what i do ?
this is cheating with customer
[protected]
sanjay
sir i have activated roaming service on my mobile no. [protected] of ranchi (jharkhand) , and it is not activated yet , i am having lots of problem from this so please kindly activate my roaming service on my mobile no [protected] as soon as possible plse.
Sir/Madam,

I have problem with my mobile no.[protected].I have recharged by life time scheme one year back & recharged by top-up since then.My call charges was 99 paise for STD,59 paise for other network in local & 19 paise for Reliance to Reliance network.But suddenly Rs.2.59 for STD calls,Rs.1.99 for local calls on other network is being deducted from my balance.What should I do.Reliance customer care number is not working.
Sir/Madam,

I have problem with my mobile no.[protected].I have recharged by life time scheme one year back & recharged by top-up since then.My call charges was 99 paise for STD,59 paise for other network in local & 19 paise for Reliance to Reliance network.But suddenly Rs.2.59 for STD calls,Rs.1.99 for local calls on other network is being deducted from my balance.What should I do.Reliance customer care number is not working.
SIR,
I WANT TO SAY ONE THING 4 RELIANCE SMART GSM CARD,WHY U GIVE THE PERMOTIONAL OFFER SMS TO CUSTOMERS,IF HE/SHE NEEDS THEN THEY CALL AT UR CALLCENTRE BY OWN.SO PLS STOP SMS/CALLS BY SMART.
WITH BEST REGARDS
SUJIT JHA
PATNA.
My call could connect last 15 days in estern UP and my area code is 05446 .......when i try to call they respond that the area code does not exist.
I have also complain in customere care 28 of nov my req id is [protected]
but my complain could not solve till date.
Finally i am desided to complain in Consumer Form and Swith to other n/w....
Dear SirMadam,
i Hav taken GSM Smart Pre-Card from Under Orissa circle, i also recharge as life time at time taking my sim i submitted all document to that respective dealer but unfountely i was disconected from last 15 days becoz not submit my document,but 3 days ago i submitted all related documennt,but still it not working ,i don'nt what problem with u & why u are troubling to us,so plz look up this matter & do the needful job.
Thanking U.
i want to gprs service but i have no idea and the costomer cair service is so bad because they are not giving right information.
call detail janane ki prakriya bahut kathhin hai. mera mobile hendset goom gaya hai aur us no. se mobile pane wale ne bahut call kiya hai mai uski call detain lena chahta hun lekin nahi mil paa raha hai. please help.
sir/madam
my mobile no is [protected]

unwanted massege are coming . i dont like this type of massege.
so pl stop.
free rim to rim plain in post paid
Sir/Madam,

I am using your GSM service connection from long time and I have been recharged your 599/- prepaid voucher from 22nd Dec.2007. I have call to Rim & Smart (Reliance to Reliance network)connection and I surprised that for every call balance get deducted, and I have been complained so many times ic your costomer care but there is no responce till date. My problem is not solved yet, . for further communication please note
My Mobile no.[protected] &
my mail ID [protected]@yahoo.co.in
so please do the needful

P.N.Mishra
Dear Sir,
I am using reliance prepaid here in Assam, I recharged with 399 bol India bol plan on 02/01/2008, at 3.35 am morning. By 10.15 am of the same day my services were barred without any reason, as a result there is no incomming and outgoing in my cell. I am facing a big problem in this regard. where as if I dial *306# my balance and vailidity for 30 days are showing. kindly Help. My cell no. is [protected]. hoping for a quick rectification.

Debashish Saikia
sir,
i got lifetime connection of reliance smart 1 year ago.At that time company scheme was that without any terrif or power plus voucher my call rates are ---
smart to smart (local) .19 rs per minute
smart to other mob .59 Rs per minute
S.T .D .99 Rs per minute
sms .25 Rs national

They have given this scheme for 1 year and now they are closing it.How can they do this ?means automatically change their policy.this is a serius cheating with customers

smart card prepaid in Bihar — To Activate Roaming in Delhi

sir/madam,
Kindly activate roaming in my no - [protected], i have sufficient balance in my mobile but when i leave Bihar range roaming could not activate automatically. Now i feal very uncomfertable without activation. So kindly activate as soon as possible and oblise. Thanks.
Hiiiiii sir I'm a rajasthan Reliancee user i make a std cal in m.p. state pls tell me one normal cost plan for priped .........
free call
Dear Sir/Madam
I am your rs.1200 per month customer from Dhanbad, Jharkhand.
I am not satisfied with your service, as i register for smart tune, for that they cut my balance around 31st November. but did not give the smart tune. ans also i am not getting customer care no any time it may in night or day. some time able to got Bihar customer care no([protected]) but they are not taking the complaint taling call to ([protected]). but this no i am not getting since i got the connection.
For that please do me a favour.
With Regards,
Mritunjay Kr. Mandal

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