[Resolved] Reliance Smart Gsm Service — Signal Lost and Useless calls | |
I would like to inform you that I have got a sim of reliance smart NO:- [protected]. The problems are like 1. Inside my home the signal is very weak. I have lost a lot lf my phone balance due to the problem. In the middle of talks the call will disconnect or the receiver cannot listen a single word I speak. My address is:- Flat-1, Sangam Nivas, Lal Bahadur Shastri Colony Old Station Square Bhubaneswar-751006 Orissa. 2. The next problem is that there is useless inturuption of the service calls at wrong times. This is not like a single call a day but around 10 calls a day. This is really disturbing because the phone normally stays at home and my parents are old people and these blank and useless stuf really bothers them a lot in the afternoon. 3. Your customer care people are really dumbs and fools. In manier times thay wont response to your call but when they do thay cannot understand what you ask for them. Like I have given these types of complains over a 30 times but there was no response from the company side. I have asked them to bare (call baring) the service for useless calls, but no real response has come. I have also mentioned about the weak signal of the phone. I would like to mention that the other service provider response towards their customer is very good. Even the government undertaken companies response towards their customer is very good. But your company's response towards customer is too below standard. My area is not at all an outscort area from Bhubaneswar and it is also quite near to Railway station. So I would really expect a good quality service from such a big company and I need quick response from your side as well. Hoping for the best response and with regrets I have to tell you that if no action is going to be taken regarding this then consumer court will be the only option for me. Thanking you S.B. Kar Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
5 Comments | |
Comments
sir, i am s.Nanda.My phone no is [protected].
mujhe ek dikhat ho rahi hai ki mera ghar ke andara signal bahat low aa raha hai.mera ghar se 1/1.5km durie me reliance ka tower hai.jis ghar mein reliance ka signal kam aa raha hai lekin ushi ghar mein baki network ki achhi signal aa raha hai.
Khellar mein reliance ka tower hai.
Satyanarayana Nanda
At/po-Bhanapur
Via-Rench
Dist-Puri
mujhe ek dikhat ho rahi hai ki mera ghar ke andara signal bahat low aa raha hai.mera ghar se 1/1.5km durie me reliance ka tower hai.jis ghar mein reliance ka signal kam aa raha hai lekin ushi ghar mein baki network ki achhi signal aa raha hai.
Khellar mein reliance ka tower hai.
Satyanarayana Nanda
At/po-Bhanapur
Via-Rench
Dist-Puri
In Missamari District Sonitpur under Dhekiajuli Assam always network problem, I am sanding several complanes for poor network but no any action from your end. Before one years in my area (Missamari) 90% customer of Reliance GSM but due to poor network and poor service and yours officers not visit Popperly in my area last one years. If doubt please view records last 3 to 4 years in my area.
Hello sir..,
My mobile number is [protected]
My Address is
Prakash.R,
S/o Radha.G,
215 Mariyamman kovil street,
East Maruthur & post,
Ulundur pet taluk,
Villupuram district,
607204.
Here network problem is very high. inside the home there is no network.. i complained more times to reliance customer care but they not solve my problem.. Just they take my complaints only..
so please accept my request and clear network problems in my area..
My mobile number is [protected]
My Address is
Prakash.R,
S/o Radha.G,
215 Mariyamman kovil street,
East Maruthur & post,
Ulundur pet taluk,
Villupuram district,
607204.
Here network problem is very high. inside the home there is no network.. i complained more times to reliance customer care but they not solve my problem.. Just they take my complaints only..
so please accept my request and clear network problems in my area..
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Poor network.