[Resolved]  Reliance general insurance co. — mediclaim not settled

22.01.2010
dear sir
I HAVE LODGED ONE MEDICLAIM ON RELIENCE GEN. INS.CO. AS PER DATA GIVEN BELOW.
THEY HAVE ASKED ME FOUR TIMES TO FULL FILL THE DOCUMENT FORMALITIES BUT STILL AFTER SEVEN MONTHS I AM NOT GETTING CLAIMS. TODAY I ASKED ABOUT MY CLAIM ON THEIR TOLL FREE NO. [protected] BUT NO SATISFACTORY RESPONSE WAS GIVEN BY THEM. THEY ARE STILL DEMANDING THE LAST DUCUMENT IE. PRAPOSAL FORM FROM THE INSURANCE CO. WHICH I HAD ALREADY SENT ON 13.11.2009 BY PROFESSIONAL COURIERS PVT. LTD. WIDE DOC NO. DEL-2952240 DT. 1.11.2009

I DONT KNOW HAT TO DO NOW. PLEASE HELP ME IN THIS REGARD IF YOU CAN.
THANKING YOU
YOURS
PRASHANT MODA

ENCL. COPY OF LETTERS DT. 16.11.2009
COPY OF LETTER DATED 03.01.2010

I CAN PROVIDE ALL OTHER DOCUMENT RELATED TO THIS CLAIM IF YOU REQUIRE.


16thNov.2009
THE Customer Services Department
Medi Assist India Private Limited
Bangalore
Your Reference No. CCN#4211504 under policy no. # 1306/[protected]
Policy Holder: Prashant Kumar Moda Primary Beneficiary : Prashant Kumar Moda
IP No /Bill No : DOA 09 June 2009 DOD : 11 June 2009
Claimant: Kiran Moda

Dear Sir,
Please refer to your letter dated 05/11/2009, in which you have asked me to furnish the following information which is required for further processing my claim.
• Hold for proposal form from insurance company


Please note that I have downloaded the enclosed duly filled proposal form from the insurance company’s website, as didn’t received any proposal from in my welcome kit.
This is to clarify further that I am confused for which dated should I mention in the proposal form i.e. the cheque date or the start date of the policy, so I have mentioned both dates in the form, I hope this will not be a obstacle in settling the claim.
I hope this will full fill your requirement and you will proceed expeditiously in settling my claim.
Thanking You
Yours Faithfully

Prsahant Kumar Moda




03.01.2010

THE Customer Services Department
Medi Assist India Private Limited
Bangalore
Your Reference No. CCN#4211504 under policy no. # 1306/[protected]
Policy Holder: Prashant Kumar Moda Primary Beneficiary : Prashant Kumar Moda
IP No /Bill No : DOA 09 June 2009 DOD : 11 June 2009
Claimant: Kiran Moda
Dear Sir,
Please refer to my previous letter dated 16.11.2009 in which I had sent you downloaded version of proposal form for my above mentioned insurance policy.
More than one and a half month has gone but I have not heard any words from your side.
My claim is now become long overdue, despite having submission of all the paper formalities.
YOU ARE KINDLY REQUESTED TO SETTLE MY CLAIM AT THE EARLIEST, OTHEWISE I WILL BE FORCED MOVE TO THE COURT OF CONSUMER LAW.
IF I DONOT RECEIVE ANY REPLY TO THIS LETTER WITHIN 15 DAYS, THEN I WILL LODGE MY COMPLAINT IN THE CONSUMER FORUM TO GET JUSTICE TO MY CLAIM.
THANKING YOU
YOURS FAITHFULLY
PRASHANT MODA
KC/25A, ASHOK VIHAR-I DELHI-110052
PHONE: 27142088/[protected]/[protected]/27242088
ENCLOSED: COPY OF LETTER DATED 16TH NOVEMBER 2009
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Aug 14, 2020
Complaint marked as Resolved 
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reliance general insurance co. — for sending policy of car

Dear sir, I purchased a policy in my fathers name of indica car (registration no. UP-14, AK 0511) from noida branch. I was issued a covernote no.[protected]. I have note received the policy till date. I have also lodged a complaint (No. 498639)at your customer care no for sending policy. Despite my several remainders at phone, you have not sended policy. everytime I had been told that we have send it through DTDC courier ( BOD Z[protected]. Its status on dtdc is that they have returned to Shipper..Now I am feeling harshment since more than two months has been over in this process without any result. I requested you to send it by SPEED POST only and provide me the bar code no. of speed post for my satisfaction so that i can run my car, since the validity of cover note has been expired before two months.hope your speedy action soon. yogesh kumar AGARWALC/o M/s LOKESH TEXTILES, CHANDI ROAD, NEW ARYA NAGAR, PILKHUWA, DIST- GHAZIABAD, U.P-245304MOBILE NO. [protected]

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