Religare Franchisee Code 1666 — Harasement by franchisee

I have been maintaining share/ future & option trading a/c with religare franchisee code 1666.
client IDs are SJ-114,SJ275, SG 315

i. Request to close a/c SG 315 was sent through franchisee code 1666 abot a fortnigh back but no information relating to .this a/c has been given
ii. Cient id 10171761 has been got closed. another form with new address was given to franchisee alongwith cheque for rs.500/- but its fate is not known what franchisee has done with this. Neither it has been returned nor any objection advised.
iii. An a/c in the name Sharwan Kumar and sons was got opened buts payment of cheque for Rs,500 was got stopped due to rigid and non cooperative attitude of franchisee Mr.Rajesh
iv A/c id SJ275 has also been mismanaged by franchisee. Due to bank's mistake cheque of rs.20000 was bonced and draft for the same amount was required from for which I went to Bank but on reaching bank the franchisee your Bharti Airtel future has been sold without waiting for draft so he has acted negligently by not taking up with religare. Request to close the tranding a/c has been given and shifting of dealings to other broker is in process.
v. A/c SJ114. Franchisee is not giving any inforamtion and not allowing transactions in the a/c since last week. He has prevailed upon me to get the account transferred. Once he agreed to do the transacations on the basis of my written instructions, but yesterday he refused to do transactions even on my written instructions. This was done only a mail was sent to customer care of religare and matter was being given to police as also the whole matter was got recorded on customer help line Mr.Deep Supervisor.

Earlier the whole matter was discussed Mr.abishek a member of relationship team for 17 minutes who made a call from your Noida Office.

In a/c SJ275 three times request has been given for supply of DIS Book- scan copy alongwith pan card, by coyrier to your Nehru Place and Okhla office and to franchisee but the same not yet supplied.

PCR form has been mailed after scan in both the a/c sj114 and sj275, hard copy given to franchisee but for every mail sent from time to time it is informed that pcr form duly signed hard copy is required.
when my address and mobile phone is already in your record and mr.Mr.Abiushek has disscussed this matter in length and sent a mail for removal of grievances, why franchisee is not cooperating and continuously harassing in doing transactions in the accounts sj275 and sj114 and on what basis written instructions are required only from us and not from other customers which is harassement and discrimation with intent to cause financial loss.

Since I have taken exposure in a/c sj114, how long I will have to contiously bear the loss and religare staff will be mook spectator and if religare franchisee of master of their own wishes to continue harassement to customers.

Please inform me the action taken in to all these matters and advise me where I have to deposit the fee to get the inforamtion under right to information act for obtaining information relating to all these issues so that I can proceed further in to this matter legally.


S.K.Jindal [protected]
Despite sending