[Resolved]  Religare Securities Ltd — trade done without consent

Address:

Delhi

I have opened my account in Religare in april 2010. Since then I have been associated with this company and trading. Sometimes I suffer a loss sometimes I gain. On 2nd December 2010 I have purchase the 3000 shares of IOC at the rate of 393. At that point of time I have approx 90000 in my a/c. so we take this share on margin. In the mean time I got some work at my native place Saharsa. I went to Saharsa. I was tracking this stock with a time interval of 4 or 5 days respectively through calls. Thereafter I suddenly got a message on[protected] from religare informing me about the trade. On[protected] the trading i.e. buying and selling of 3000 share of IOC has taken place
All these trading i.e. from[protected] to[protected] were not done by me. These trading have been done by the religare staff Mr. Narendra or Religare. In these time period I was out of the station and I continuously rejecting the call by answering that since I have not done the trading so I will not confirm the call. In the mean time I registered my complain to branch manager. when I returned back I have registered my complain to the concerned authority.
On[protected] I got the SMS mentioning the trade selling of IOC has taken place and buying of the same has taken place. On the same day or next day I got the confirmation call. I have rejected it by saying that I have not done the trading therefore I will not confer the call. Then I got the call or I inquired about the trade done by Mr. Narendra who is my RM. He said to me that (sir ji call to confer kar do sir ji ajj bhi share bada hua hai. Maine use kaha ki bada hua ho ya ghata hua ho main is call ko conferm nahi karunga. Usne kaha ki RMC/uppar se pressure aa raha tha isliye meine ye kiya. Tab meine kaha ki RMC se ye sauda kata gaya tab apne isko buy kyo kiya.) . I have also informed the Branch manager about the incidence. but instead of paying attention to my complain he also backed his employee by saying that intention was not to hurt you but to give you the benefit. Then also I said to the branch manager that I do not go by intention. Do take action and pay back my money. Then I was told ki apka sauda RMC ne kata hai. Then I replied to him that ok agar mera sauda RMC ne kata hai then buy kyo kiya gaya. Thereafter the subsequent sale of IOC and Reliance 167 share with the time interval. On[protected] the 2000 share of IOC @337 has been sold and [protected]@317 and 167 share of reliance @663 have been sold on the date[protected].
When I have visited the branch I was told that sir apka sauda RMC ne kata tha. Then i told him agar sauda RMC ne kata hai tab apne bina mere consent ke kaise buy kiya. Then they agreed on the point that trade has been done without my consent. I can give proof of this.
On the basis of that I have told in the NSE meeting that since selling has been taken place BY THE RMC then I have no objection of selling but why buying has taken place.
Now I came to know that the buying and selling has been taken place by the branch as said by Zonal manager mr. vivek aggarwal.
After[protected] to till date the visit of several official of such as branch head Mr. Vivek Kumar, Zonal manager Mr. Vivek Aggarwal, RM Narendra Kumar and one more people have visited my residence to sort out the problem and want to compensate but I regret by saying that kindly give me my money and share.
I will provide the CD of the same.