Samsung Lcd Monitor — Replacement of lcd monitor

Dear Sir
we have purchased one computer system ( LCD Monitor) from M/s Sweetha computer bazar hyderabad on dated 29.07.2008, as he was suggested samsung brand is best among all the brands.also he said that after sale service of samsung is very prompt.within a month LCD monitor is out of order accordingly we have contacted to customer service and mr.saleem has attended on 25.08.08 and says sparepart is not available so he will come with in a week with requored spare parts but regrett to say that neither he came to attend the problem nor he replied. we are contineously in contact with customer care but no action has been taken so far.once again we are requesting you to instruct the concern person to attend and rectify the problem as early as possible. now we are saying clearly to you our account is pending and we have not submitted our accounts for audit this matter is already informed to your customer care center mr.rajesh you are only the responsible for all liabilities because you are not taking care on my complain from 25.08.2008 we have informed you in advance. if you are not taking care then why you are giving warrenty to customers it means you are cheating with customers if you are not give any reply we are going to consumer court against you.
Hanuman Soni
hanuman trading company