[Resolved]  Royal Goan Beach Club, Goa — TRAPPING PEOPLE FOR MONEY/BUSINESS

See my letter below and see how they trapped us and collected money. They had not returned it yet although I wrote letter to the Director by registered post

C.Sreedharan


Ref: Purchase agreement no: RCI/280605/1614


To

The Director
Royal International Holiday Club (India) Pvt. Ltd
Goa-403731

Dear Sir

Sub: Application for cancellation of vacation ownership

I want to bring to you the following information that I don’t want to continue with my above mentioned ownership and want return of money back as early as possible.

I am not at all satisfied with your club due to following reasons.

1. The management charges have increased to double within one and a half a year.
2. Whatever promises were assured at the time of joining as not maintaining by your staff.

• Your staff told us to pay only an amount of Rs. 1500 when we use a vacation owned by others. But to our surprise we were forced to pay utility charges @ Rs. 400/day while stay at Sterling Mussoorie.
• Your staff assured to give vacation within a maximum time period of 48hrs. But your staff replied my mail dated only after 15 days and able to book vacation only after 2 months.
• Your staff given confirmation of booking in June 2006, but later at last moment given a mail saying our booking is in July 2006 and asked sorry. I faced lots of problem in adjusting my leave, changing reservation for journey etc and thus lost money unnecessarily due to your staff’s mistake.
• I am not getting any good response from your staff. They are now seems to be talking club rules only.


So I want to withdraw my membership and refund of money. I am ready to have a mutual agreement with you in such a way that you may reduce the agreement period by say 5 to 6 years and should not charge any management charge from me in future.

Your reply whether positive or negative is very much valuable to me. So please give your reply by phone/email or by letter at the earliest.


Waiting for your reply and thanking you

Yours faithfully



C.SREEDHARAN
Mobile : 91-[protected]
Email: [protected]@ntpc.co.in
C11/75, PTS, NTPC
JYOTHINAGAR.P.O
KARIMNAGAR DIST, AP, Pin-505215
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

the royal goan is managed by so many companies, now by Royal International Holiday Club (India) Pvt. Ltd. it seems that royal goan beach club will always be in loss and the management companies ( at least 5 of them ) will make huge profits.i asked the club to provide me the balance sheet as per their constitution but to my surprise, after providing 2 or 3 income/expenditure statement, they informed me that they have replaced the constitution.they are not supplying me the list of members as they say that it is an private club.in short you can form your own opinion on the club
If there is anyone who can solve my problem, get in touch, coz u guys ARE SICK [protected]
I agree that ther is no go for the member and he does not get value for money. Also the RGBC gives discounted accomodations to outsiders which are almost 1/3 of what maintainance they charge from the members.
Members just have to pay without any extra benefits and keep losing huge money every year. All complaints fall on deaf ears and no recourse from the law too.
Royal Goen Club is not reliable comapany.Customers should stay away from such cheating.They are not ready to refund our money inspite of verious request and letters sent to them.Not to take membership from the said comapny.
I am a member of Royal Sterling membership in 2005. from this year onwards I am paying regularly the yearly management charges. 1st year I could able to use their services at HYD for 4 days (1st year membership they given the booking) From the year 2006, 07, 08 and 2009 I have made four requests for hotel bookings for my family and my kinds and once asked for alternative cities available, Every time I used to get the pleasing apologies mail stating accommodations are not available. So far they have not given any single bookings from 2006 onwards for me even though I have given 5 years of management charges + initial huge member ship fee. Finally I got frustrated and asked for the refund of my membership amount. They straight away rejected my request stating that no refund of membership. I strongly belief that they are doing business to get the membership huge money telling false assurance for 25 years of membership.
Small write up on the money that you are going to spend for 25 years…
Initial member ship fee Rs. 1, 00, 000 to 1, 50, 000
25 years management average charges Approx. Rs 7000 * 25 = 1, 75, 000.(Every year they are increasing the management charges)

Instead of spending money on these facilities, we can take the holidays on our own, with our own convenient time and with our own convenient locations for the amount that we are spending for the membership and other charges Without any obligations for begging them every year,

I will not recommend to anyone to get in to the clutches of Royal.
Congratulations for joining ROYAL GOONS BREACH CLUB!!!

Gautam Nadkarni
hi
thanks for all of your emails i too paid the initial amount and then they refuse to cancell and refund now they demand for the rest of the amount. What can be doen to stop these fraudsters.
let us all file a complaint and expose their games. that might deter them from such false practices
[protected] /[protected]
This company is a bloody fraud and a cheat who just demans annual charges and provided no service. Thier staff including their manager Jaysheel is clue less as how to handle customer. 0038562IVO was my membership number. I asked them for holidays so many time and they didnt entertained. And when I insisted they said it will take some more money as normal quota is full and it will cost me another 10, 000 bucks.

I wish I had the time to take these fraudster to task. Every one of these in the company is a bloody cheat.
i am member of royal goan beach club since 5 years i m happy .. i even got booking for 25th dec to 1 jan recently in 2010 in goa...
i enjoyed
all u people dont know how to use this holiday ownership... i have holidayed 4 countries through them. i enjoyed withj my family... my kids also enjoyed their holidays...
u will be shocked that i have rented my holidays for 7 days n i got 87, 000.
i am enjoyed my holidays...
bravo royals...
Please refer this article about mahindra holidays.
http://maharashtratimes.indiatimes.com/articleshow/7790519.cms

Consumer court has ordered them to refund the money. Hope we can do somthing similar for RGBC quickly.
@purushottam,
yes please! get these crooks with a PIL or sue them for such criminal activity. the internet forms are full of abuses by RGBC!
Even i am got cheated how can we come out from this? please advice
I visited RGBC Hathi Mahal recently. This booking I got first time to utilize since 1996. Most of the times it was not available suitable to my vacation plans. The resort is really in a good shape considering the increasingly high management charges paid by us since last so many years.
I also visited one marketing session in Mumbai arranged by Karma for explaining a new product where the deposited amount will be returned with interest (after 15 years) with proper bonds, legal formalities etc. They also told us that if someone buy this new scheme, they will buy-back our existing membership for approx. 5 Lac. In this new product no annual management charges to be paid but the lump sum one time investment is very high ( between 20 Lac to 30 Lac).
In same session, I could find another option / information which might be useful for some o[censored]s which are financially affected. They mentioned that we can discontinue paying the mgmt. charges ( which is approx. 35000 as of 2018) but membership will be “suspended” and whenever in future ( say after 5 years) we want to again start using this membership, we can pay 2 years mgmt. charge as penalty and the membership can be restarted. This feature might be useful to “founder members” who are promised to get the money back after 99 years period or if the RGBC is dissolved/sold etc. This way the legal heirs of the member can recover some money in the future.
If many eligible members take such a step, RGBC will definitely wake-up and find some amicable solution which could be a win-win situation for all stakeholders.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Resorts
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    26
    Pending
    0
    Resolved
    17
    Royal Resorts Phone
    +91 83 2672 5300
    Royal Resorts Address
    Haathi Mahal, Cavelossim, Mobor, Salcette, Goa Velha, Goa, India - 403731
    View all Royal Resorts contact information