Royal Sundaram — Beware of Royal Sundaram General Insurance

Address:

Hyderabad, Andhra Pradesh

Hi,

My name is Md. Kamran Sharief. I am using standard chartered credit card from past 6 months and 1 month before i received a call from royal sundaram executive saying that on your standard chartered credit card we are giving you health insurance/medical card for Rs 6626 for 2 years and this amount will be deducted in monthly installment basis. Monthly installment was three hundred rupees change.

I agreed for monthly installment, but these guys have debited the full amount which is Rs 6626 from my credit card. When i received the credit card statement i was surprised and gave a call to Standard Chartered customer care and told the situation and i told them to cancel my policy. Standard executive has accepted my request and kept my request on process. The very next day i received a call from Jyothi, her mobile number is [protected] she is working for Royal Sundaram. She started saying me that, this policy cannot be cancelled and i will be billed for this. When i requested her to cancel, she directly refused and she started commanding on me as i am a slave of her. Her language was so rude that i was shocked with her words.

Next day i called standard chartered executive to raise complaint against Jyothi, i explained the executive about the scenario which happened with me and the executive has launched a complaint against Jyothi. After that also i am still receiving the calls from Royal Sundaram people saying that you cannot cancel the policy and they have also sent the kit to my home.

I am very frustrated with these guys and i want to cancel my policy, but these guys are not cancelling my policy. What should i do, whom should i tell my concern. I heard about the https://www.consumercomplaints.in and came here, i am thinking that i should get the justice here. Please help in this regard.

Name: Md Kamran Sharief
Policy Number: HEP[protected] E056

Thanks

Kamran