[Resolved] Royal Sundaram — Charged My Credit Card without any Contact whatsoever

[Resolved] Royal Sundaram — Charged My Credit Card without any Contact whatsoever

V Vivek Pande from Gurgaon, Haryana

Till Today I've never heard of Royal Sundaram Alliance Insurance, till I checked my Cr Card statement online & to my horror I found my Card being charged for 3 Transactions(2 on 24nov'08 & 1 on 25nov'08) of 3999, 2999 & 4131 by this Company. I immdeatly called HDFC cr card cll centre & blocked my card. I then contacted the fraud company Royal Sundaram Alliance Insurance to check for details. They were very rude(as expected) & refuse to give details unless I provide my insurance certificate no. or my Credit card details. I was in no position to give certificate no# as I never bought any insurance from them & giving my card details including my phone no# & adress was again raising Q's. I need help/Advise/Suggesstion ASAP.. Im planning to launch FIR.. Plz Advise. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Arun

from Chennai, Tamil Nadu

The same thing happend for me. Policy amount Rs. 2999/- has been deducted from my credit card for renewal. But the policy is still not renewed and did not receive any policy. I spoke to royal sundaram customer care and sent the credit card debit details for the renewal still poor response from them. I have told them to cancel the policy but very poor response from them

It is very big pain for me.

Please Advise me to proceed on this.