[Resolved]  Royal Sundaram — Fraudulently sold policies

I was haunted by a tele-caller to buy health policy from Royal Sundaram. No written document was provided even after repeated requests...'it is a special offer for previleged Citibank cardholders' and you have give consent on the phone. You can cancel the policy if you don't like it. Tax exemption benefit is also there. This person did not bother to send me any details of the charges or even a clue of the total charges payable.
To my surprise, I got entries to the tune of 15, 000/- approx in my card statement pertaining to health insurance with multiple entries of several descriptions such as hospital cash premia, accident premia etc. As per my understanding, I was given seperate policies for my wife and two daughters also. I approached Citibank & Royal Sundaram for cancellation of the policies and reversal of all the charges. I was amazed when only 4, 000/- odd was reversed in my card statement. When I approached Royal Sundaram, I was told it is Citibank who can do the reversals and Citibank says they can't reverse more than what they have done. I feel absolutely cheated that inspite of cancelling the policies, I have to forego a sum of Rs. 10, 000/- or more.