[Resolved]  Royal Sundaram — Hospital encashment Defaulter.

Hi,

I hold SBI card not knowing what actually awaited me.Eversince I had enrolled for SBi card, i received two SBI Silver credit card, although I was assured that i would be reciveing gold card.
But thing were nothing when one fine day a call from a customer care from SBI called to inform about the new Hospital encashment plan that they have brought up with association with Royal Sundaram.
Despite my continous refusal to the offer and my compalints of receiving two cards of the same feature but different numbers had no effect on the what so ever!
Further shock awaited me when after some days I received the the insurance documents from Royal Sunadaram about the policy that the customer had called about.I called the C.Care ASAP and on my request of why I had been sent the documents even after I had refused the offer had fallen to deaf ears.
Futher I learned that, as the two cards were mistakenly generated in my name, one of them was cancelled and the other was blocked.Also in addition to it i also learned that there were no transacations on the any card as the cards were either cancelled or blocked.
But I still insisted that I had neither avalied any offer from SBI even if it exists.
It was after some months(2-3months), that i received a message on my mobile stating I needed to pay RS.5100(approx) for the pending insurance bills and the late payment charges enforced on me, that I called them again.
I still did not recive any receipt or statements(email or hardcopy) from SBi credit card division, just one sms and thats it.
My repeated calls to the customer care of the credit card division is returning absolutely no results.
Every other day, they call me to pay the amount, which I still have not.
This is the only transacation on my credit card so far ever since I receive the card.
Now an agent fromSBI call me up to say you do need to pay some 400 bucks to waive of all your transactions(including the insurance) which sound blasphemous to say the least, for transactions which I neither did nor did I approve of.
I am confused.This is were I stand.
I am stranded and need help.