[Resolved]  Samsung 1 Tonne Split Ac — lack of service

Address:

Tiruvallur, Tamil Nadu

Dear sir,
i purchased samsung split ac 1 tonne AC-AS12NBXTL from dealer next shop on 15 may 2009,now ac is not working for past 2 months and i complained to dealer and they send mechanic and they came and inspected and said compressor need to be changed,but after that there was no response and after frequent complaints everytime mechanic come check and said no compressor availaible,for your kind information ac compressor not working even one year not completed ,meanwhile we called samsung consumer care and lodged a complaint 10 days before and complaint BP no is [protected] ,But they
are also delaying the complaint.as the summer is at its peak it is very difficult to live without ac after spending huge money in buying and also all my household items(AC,WASHING MACHINE,REFERIGERATOR AND DVD) are all samsung products. kindly look in to the matter very seriously , expecting a better response from your company

Thanks and Regards
V.SHAJI
[protected]