[Resolved]  Samsung 29 Inch Colour Tv — total loss

i purchased a samsung 29 inch tv in 2005 for rs 22000/-. on 14 aug 2008 when i was viewing tv the picture disappeared suddenly but sound signal was coming . i gave a complaint to company but engineer of company came on 19 aug 2008. he told that only an ic is to be changed.this ic is not available in yamuna nagar so this ic will be brought from noida and ur tv will be repaired day after tomorrow.when next time he came he opened the tv and told us that the neck of picture tube is broken . according to company's engineer, it might had broken automatically but according to me how a picture tube can be broken automatically when a tv is just lying stationery since 3 years.moreover it not possible to even displace a heavy weight 29 inch tv. the engineer of company( mr. prem dhiman) told us that this tv requires near about 9000/- and which is nearly equivalent to cost of new tv. i thi nk this picture tube is broken by company's engineer & we have to bare this loss.therefore from now onwards neither we nor any of oiur relative & friends will buy any samsung product.now that tv is kept in store room of my house & we hope that company will take any action.otherwise we are forced to go to consumer court.